Privacy Policy

EagleEye Origin (“EagleEye Origin”, “we”, “us”, “our”) sells consumer electronics and gadgets online at https://eagleeyeorigin.com. This Privacy Policy explains what personal information we collect, why we collect it, how long we keep it, and what rights you have over it.

1. Who we are

EagleEye Origin is the data controller for your personal information. Our business address is 30 N Gould St #66016, Sheridan, WY 82801. You can reach us through our Contact page or email us at [email protected].

2. Information we collect

We only collect what an online gadget store needs to do its job. Depending on how you interact with us, that may include:

• Contact and identity data — your name, email address, phone number and delivery or billing address. If you create an account we also store the username and encrypted password you choose.
• Order and transaction data — the products you order, the order value, delivery and billing addresses, order status, invoices and any correspondence about the order.
• Payment data — payments are handled by the payment gateway shown at checkout. We receive limited transaction data back from that gateway (such as the card brand, last four digits, billing postcode and the authorisation result). We never see or store your full card number.
• Support data — messages, warranty claims, return requests and any attachments you send us through our contact forms or by email.
• Newsletter data — if you subscribe, we store your email address and subscription status. Subscriptions are managed through Mailchimp, our email marketing provider.
• Technical data — your IP address, browser type and version, operating system, device type, the page you came from, the pages you visit and an approximate location derived from your IP address.
• Cart and wishlist data — the items you add to your cart or save to a wishlist, so the site can remember them between visits.

3. How we use your information

We use your personal information to:

• Process orders, take payment, arrange delivery, and handle returns, refunds and warranty claims.
• Provide customer support and answer your questions.
• Create and manage your customer account, wishlist and order history.
• Send order confirmations, delivery updates and service messages about a purchase you have made.
• Send marketing email, but only where you have given consent or where the law otherwise permits it. Every marketing email includes an unsubscribe link.
• Prevent fraud, detect abuse of the site, and protect our systems and our customers.
• Meet our legal, tax and accounting obligations.
• Understand how the site is used so we can improve our products, our performance and your experience.

We do not sell your personal information, and we do not share it for anyone else’s marketing purposes.

4. Why we are allowed to use it

Where the law requires us to give a reason, we rely on the following:

• Performance of a contract — the processing needed to take your order, deliver it, and handle any return or warranty claim.
• Our legitimate interests — securing the website, preventing fraud, improving the store and understanding its usage, provided these interests do not outweigh your rights.
• Consent — marketing email and non-essential cookies. You can withdraw consent at any time without affecting anything we did before you withdrew it.
• Legal obligation — keeping transaction records for tax and accounting purposes.

5. Who we share it with

We share personal information only with service providers that help us run the store, and only to the extent needed:

• Our web hosting provider, which stores the site and its data on our behalf.
• Payment gateways, which process card or wallet payments and return the transaction result to us.
• Carriers and logistics providers, which need your name, address and contact details in order to deliver your parcel.
• Mailchimp, our email marketing provider, for newsletter subscriptions only.
• Professional advisers such as our accountant, and authorities where we are legally required to disclose information.

Some of these providers process data outside your country. Where that happens we rely on appropriate safeguards, such as standard contractual clauses. See our Cookie Policy for the cookies these services set.

6. How long we keep it

• Order records — kept for the period required by tax and accounting law, normally 7 years after your order.
• Account data — kept while your account is active. If you ask us to delete your account we remove or anonymise your personal data, except records we are legally required to keep.
• Support and warranty records — kept for the warranty period, so we can honour claims on products you have already used.
• Newsletter data — kept until you unsubscribe or ask us to delete it.
• Server and security logs — kept for a limited period and then deleted automatically.

7. Your rights

Depending on where you live, you may have the right to:

• Ask us for a copy of the personal information we hold about you.
• Ask us to correct anything that is inaccurate or incomplete.
• Ask us to delete your information where we no longer have a reason to keep it.
• Restrict or object to certain processing, including direct marketing.
• Receive your information in a portable, machine-readable format.
• Withdraw consent, where consent is the basis we rely on.
• Complain to your local data protection authority.

To use any of these rights, use our Contact page or email us at [email protected]. We will respond within 30 days and may ask you to confirm your identity first. If you are unhappy with our response you can complain to the supervisory authority in your country.

8. Cookies

We use cookies and similar technologies to run the store, remember your cart, keep you signed in and understand how the site performs. Full details, including how to control cookies, are in our Cookie Policy.

9. How we protect it

We use HTTPS encryption on every page, restrict access to customer data to the staff who need it, and keep it on servers maintained by our hosting provider. No system is completely secure, so we cannot promise absolute security, but we take reasonable technical and organisational measures to reduce the risk of unauthorised access, loss or disclosure.

10. Children

Our store is not directed at children and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, use our Contact page or email us at [email protected] and we will delete it.

11. Third-party content and links

Our website and blog may link to other sites or embed content such as product videos. We do not control those third-party sites and are not responsible for how they handle your information. Please check their privacy policies before giving them any data.

12. Changes to this policy

We may update this policy from time to time, for example when what we collect changes or when the law changes. The current version is always published here with the date shown at the bottom. Continuing to use the site after an update means you accept the revised policy.

13. Contact us

If you have any question about this policy or about how we handle your data:

EagleEye Origin
30 N Gould St #66016, Sheridan, WY 82801
Email: Contact page or email us at [email protected]
Support: Contact page or email us at [email protected]
Website: https://eagleeyeorigin.com

Last updated: 1 October 2026